AI at scale: Transforming insurance operations
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Insurance might be commonly regarded, from the outside at least, as being one of the most traditional of industries. According to Mohit Manchanda, head of insurance UK and Europe, Roopak Chadha general insurance growth leader, Rohan Regis, vice-president insurance, UK and Europe, at EXL, behind that stereotype, powerful transformation is beginning to take place at the virtual hands of some of the most innovative solutions available today.
Whole swathes of insurers’ business processes – particularly those that rely on the age-old challenge of manually managing mountains of unstructured data – are ripe for reimagining. In particular
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